Refund policy

Shipping

Shipping time is typically 3-5 business days. 

Refund Policy

If you are dissatisfied with a purchase or gift for any reason, you may return for a refund within 30 days of purchase  We cannot accept returns or exchanges on used or defective items. You may return any item purchased on our website by mail or carrier of your choice. We will refund or credit the value of the item and any taxes that you were charged. Please note that shipping charges are non-refundable. To initiate a return, please email shop@hotelmonteleone.com with your order number.